Saudia Surabaya Office

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Saudia (Arabic: السعودية‎ as-Suʿūdiyyah) is the flag carrier airline of Saudi Arabia, with headquartered in Jeddah. As of March 2025, the airline operates scheduled services to over 90 destinations worldwide, including Indonesia.

Saudia (photo credit to Saudia Official Facebook)

Contact Saudia

Saudia offers scheduled flights between Jeddah and Surabaya.

Saudia Surabaya Contact Information
Surabaya Office Intiland Tower 2nd Floor No 16a, Jl. Panglima Sudirman No 101 – 103 Surabaya 60271 Indonesia Reservation Tel : +62 031 548 2525 Reservation Fax : +62 031 547 1533 Airport Name: Juanda International Airport

Inquiries handled by Saudia Surabaya Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Saudia Codeshare
Saudia Duty Free
Promotional Fares
Animals and Pets
Saudia Lounges
Hajj & Umrah Travel

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Saudia Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Saudia Holidays
Ahlan Wasahlan
Alfursan Program

Saudia Cabin Crew (photo credit to Saudia Official Facebook)

If you're unable to find the answer from a local agent, please contact Saudia Call Centre in Jeddah as stated below.

Head Office (HQ)	Contact	Email
Saudia Al Khalidiyyah Jeddah 23421 Saudi Arabia	+966 9200 222 22 (Reservation) +966 2 686 4300 (Airport Services) 800-118-0000 (Toll-free)	customerrelations@saudiairlines.com.sa