Saudia Lost & Found

Saudia Lost & Found

Saudia provides a Lost & Found service to assist passengers in retrieving misplaced or forgotten belongings.

Whether an item is lost on a flight, at the airport, or in a Saudia lounge, passengers can report and track their lost property through the airline’s dedicated channels.

Reporting a Lost Item

Passengers who lose an item should report it as soon as possible. There are multiple ways to file a report:

At the Airport: Visit the Lost & Found office in the arrival terminal or baggage claim area.

Online Form: Submit a claim through the official Saudia website with flight details and item description.

Call Center: Contact Saudia’s customer service or the airport’s Lost & Found department.

Items Lost on Board

If an item is left on a Saudia aircraft, passengers should immediately notify the airline’s staff at the destination airport. The airline typically holds lost items at the arrival airport for a certain period before transferring them to a central storage facility.

Baggage Irregularities

For delayed or damaged baggage, passengers must visit the Baggage Services counter upon arrival and file a Property Irregularity Report (PIR). Tracking updates are available online or via customer service.

Claiming Found Items

Once an item is located, passengers must provide valid ID and proof of ownership when collecting it. Items unclaimed after a specific period may be disposed of according to airline policy.

For urgent assistance, travelers should directly contact Saudia’s Lost & Found office at their arrival airport.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Saudia Call Centre at +966 9200 222 22 in Jeddah.