Saudia Cancellation and Refund

Saudia Cancellation and Refund

Saudia offers flexible cancellation and refund options depending on the type of ticket purchased, fare rules, and reason for cancellation.

Passengers can request cancellations and refunds through the Saudia website, mobile app, customer service, or ticketing offices.

Ticket Cancellation

Passengers can cancel their bookings online through the "Manage Booking" section on the Saudia website or app.

Cancellation charges may apply depending on the fare type and how close the cancellation is to the departure date.

Some promotional or discounted fares may be non-refundable or only eligible for travel vouchers instead of cash refunds.

Refund Eligibility

Refundable Tickets: Eligible for full or partial refunds, depending on fare conditions.

Non-Refundable Tickets: May qualify for tax refunds, or passengers can receive a travel credit for future use.

No-Show Cases: If a passenger does not cancel before departure and fails to show up for the flight, a no-show fee may be deducted from the refund amount.

How to Request a Refund

Online: Use the "Request a Refund" option on the Saudia website.

Call Center: Contact Saudia’s customer service for assistance.

Ticketing Offices: Visit a Saudia office or an authorized travel agent.

Processing Time

Refunds for credit card payments usually take 7-14 business days.

Cash or bank transfer refunds may take up to 21 business days.

Passengers are encouraged to check the specific fare rules on their ticket or contact Saudia for clarification.

For more detailed assistance on cancellation and refund terms, please contact Saudia Call Centre at +966 9200 222 22 in Jeddah.