Garuda Indonesia Tokyo Office

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Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of September 2025, Garuda Indonesia serves 96 destinations, comprising 72 domestic routes and 24 international destinations across 12 countries, including to Japan.



Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Tokyo and Jakarta.

Garuda Indonesia Tokyo Contact Information

Tokyo Office

KDX Toranomon 1 Chome Bldg
1-10-5 Toranomon, Minato-ku
Tokyo 105-0001
Japan

Tel: +81 3 5521 1111

Office Hours

Monday - Friday : 10:00 am to 4:00 pm (Reservation)

Monday - Friday : 9:00 am to 5:00 pm (Office)

Weekend and Public Holiday Closed.

Airport Office

NA313, Passenger Terminal Bldg
No. 1 Narita International Airport
Narita-shi, Chiba, 282-0011
Japan

Airport Name: Narita International Airport (Tokyo)


Garuda Indonesia Tokyo Office Location Map

Inquiries handled by Garuda Indonesia Tokyo Office including:

  • Flight Ticket Booking
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Garuda Lounge
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SkyTeam Lounges
  • SkyPriority
  • GarudaMiles Loyalty Program
  • GarudaShop

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Call Center in Jakarta as stated below.

Head Office (HQ) Tel Open
Garuda Indonesia
Management Building
3d Floor Soekamo-Hatta International Airport Cengkareng
Jakarta 19120
Indonesia
0804 1 807 807 (7x24 Call Center)
+62 21 2351 9999 (Call from Overseas)
24x7

Before boarding your Garuda Indonesia flight, you might want to review the following information:



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