Garuda Indonesia Shanghai Office

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Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of September 2025, Garuda Indonesia serves 96 destinations, comprising 72 domestic routes and 24 international destinations across 12 countries, including to China.



Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Shanghai and Jakarta.

Garuda Indonesia Shanghai Contact Information

Shanghai Office

Unit G-H-I
23F Huamin Empire Plaza
No. 726 Yan An Road (West)
Shanghai 200050
China

Tel: +86 21 5239 8127

Office Hours: 9:00 am to 6:00 pm (Monday - Friday)

Weekend and Public Holiday Closed.

Airport Office

Room B1–M14 Terminal 2
Pudong International Airport
Shanghai, China

Tel: +86 21 6885 5040

Airport Name: Shanghai Pudong International Airport


Garuda Indonesia Shanghai Office Location Map

Inquiries handled by Garuda Indonesia Shanghai Office including:

  • Flight Ticket Booking
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Garuda Lounge
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SkyTeam Lounges
  • SkyPriority
  • GarudaMiles Loyalty Program
  • GarudaShop

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Call Center in Jakarta as stated below.

Head Office (HQ) Tel Open
Garuda Indonesia
Management Building
3d Floor Soekamo-Hatta International Airport Cengkareng
Jakarta 19120
Indonesia
0804 1 807 807 (7x24 Call Center)
+62 21 2351 9999 (Call from Overseas)
24x7

Before boarding your Garuda Indonesia flight, you might want to review the following information:



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