Garuda Indonesia Kuala Lumpur Office

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Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of September 2025, Garuda Indonesia serves 96 destinations, comprising 72 domestic routes and 24 international destinations across 12 countries, including to Malaysia.

Garuda Indonesia (photo credit to Garuda Indonesia Official Facebook)

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Kuala Lumpur and Jakarta.

Garuda Indonesia Kuala Lumpur Contact Information
Kuala Lumpur Office PT Garuda Indonesia (Persero) TBK Unit 2-2 Second Floor, KL Trillion No 338 Jalan Tun Razak 50400 Kuala Lumpur Malaysia Tel: +603 2702 6298 / 6299 Office Hours: 8:30 am to 5:30 pm (Monday - Friday) Weekend and Public Holiday Closed. Airport Office Lot S23 – S24, Level 4 KLIA Main Terminal Building 64000 Sepang Selangor, Malaysia Tel: +603 8776 6054 Airport Name: Kuala Lumpur International Airport Garuda Indonesia Kuala Lumpur Office Location Map

Garuda Indonesia Kuala Lumpur Contact Information

Kuala Lumpur Office

PT Garuda Indonesia (Persero)
TBK Unit 2-2 Second Floor, KL Trillion
No 338 Jalan Tun Razak
50400 Kuala Lumpur
Malaysia

Tel: +603 2702 6298 / 6299

Office Hours: 8:30 am to 5:30 pm (Monday - Friday)

Weekend and Public Holiday Closed.

Airport Office

Lot S23 – S24, Level 4
KLIA Main Terminal Building
64000 Sepang
Selangor, Malaysia

Tel: +603 8776 6054

Airport Name: Kuala Lumpur International Airport

Garuda Indonesia Kuala Lumpur Office Location Map

Inquiries handled by Garuda Indonesia Kuala Lumpur Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

Garuda Indonesia Cabin Crew (photo credit to Garuda Indonesia Official Facebook)

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Call Center in Jakarta as stated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7