All Nippon Airways Hanoi Offices

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All Nippon Airways Co., Ltd. or ANA, is the second largest airline in Japan. As of May 2025, ANA operates flights to 61 domestic destinations within Japan and 41 international destinations across 24 countries, including Vietnam.

All Nippon Airways Aircraft (photo credit to All Nippon Airways Media Library)

Contact All Nippon Airways

All Nippon Airways offers scheduled flights between Hanoi and Tokyo.

All Nippon Airways Hanoi Contact Information
Hanoi Office BIDV Tower 9th Floor 194 Tran Quang Khai Street Hoan Kiem District, Hanoi Vietnam Tel: +84 24 3926 2808 (English and Vietnamese) Office Hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:30 pm (Saturday) Office closed on Sunday and Public Holidays. Airport Name: Noi Bai International Airport (Hanoi)

Inquiries handled by All Nippon Airways Hanoi Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
ANA Codeshare
ANA Duty Free
Promotional Fares
Animals and Pets
ANA Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
ANA Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Star Alliance Codeshare
ANA Mileage Club

All Nippon Airways Cabin Crew (photo credit to All Nippon Airways Media Library)

If you're unable to find the answer from a local agent, please contact All Nippon Airways Service Center in Tokyo as stated below.

Head Office (HQ)	Tel	Office Hours
All Nippon Airways Shiodome City Center 1-5-2 Higashi Shimbashi Minato-ku Tokyo 105-7133 Japan	1800 81 7094 +81 3 6327 8737 (from overseas)	24 hours daily