British Airways Hanoi Office
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British Airways is based at
Waterside near its main hub at
London Heathrow
Airport. As of September 2025, the airline operates flights to over 200 destinations across more than 65 countries worldwide, including Vietnam.
British Airways (photo credit to British Airways Media
Gallery)
Contact British Airways
British Airways offers scheduled flights between Hanoi and London.
| British Airways Hanoi Contact Information |
|---|
Hanoi Office 4th Floor, Dao Duy Anh Tower 9 Dao Duy Anh Street Dong Da District Hanoi, Vietnam Tel: +84 24 3934 7239 Fax: +84 24 3577 2357 (for sending copies of documents or receipts) Email: contactba.han@ba.com Office Hours Monday - Friday :8:00 am - 12:00 pm / 1:00 pm - 5:00 pm Saturday : 8:00 am - 12:00 pm Closed on Sundays and Public Holidays. Airport Name: Noi Bai International Airport (Hanoi)
British Airways Hanoi Office Location Map
|
Inquiries handled by British Airways Hanoi GSA Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- British Airway Codeshare
- British Airways Duty Free
- Promotional Fares
- Animals and Pets
- British Airways Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- British Airways Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- On Business Programme
- Executive Club Memberships
- Electronic Travel Authorisation
British Airways Cabin Crew (photo credit to British Airways
Media Gallery)
If you're unable to find the answer from a local agent, please contact British Airways Contact Centre in London as below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom |
0344 493 0787 (within UK) +44 (0)203 250 0145 (International) |
media.relations@ba.com |
Before boarding your British Airways flight, take a moment to review this information:
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