TAP Air Portugal Lost & Found

TAP Air Portugal Lost & Found

If you have lost an item during your journey with TAP Air Portugal, you can follow these steps to report and recover it:

At the Airport

► Immediate Reporting

If you realize you have lost an item at the airport or onboard shortly after disembarking, visit the airport’s Lost & Found office or TAP Air Portugal’s local office immediately. Provide a detailed description of the item, the time, and the place it was lost.

► Contacting the Airline

If the lost item was onboard a TAP Air Portugal flight, report it to the airline’s staff as soon as possible. Important details such as the flight number, seat number, and a description of the lost item will help in locating it.

Online Reporting

TAP Air Portugal may provide an online form or email contact for reporting lost items. Check the airline’s official website for the latest updates on filing a claim.

Claiming Lost Items

► Found items are generally kept at the airport’s Lost & Found office or TAP Air Portugal’s designated office.

► To retrieve your item, you may need to provide proof of ownership and a valid form of identification.

Contact Information

For inquiries about lost items, contact TAP Air Portugal’s customer service or the local office at your departure or arrival airport.

Important Notes

► Perishable or hazardous items may not be stored.

► Unclaimed items may be discarded or donated based on airport and airline policies.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact TAP Air Portugal directly at +351 218 415 000 or email to customer@tapmilesandgo.com.