MIAT Mongolian Airlines Cancellation and Refund

MIAT Mongolian Airlines Cancellation and Refund

MIAT Mongolian Airlines permits ticket cancellations and refunds according to the fare conditions attached to each booking. Eligibility for refunds, change fees, and cancellation charges depends on the ticket type, booking class, and the time the cancellation request is submitted.

Cancellation Policy

Voluntary Cancellation

Passengers who decide not to travel may cancel their reservation before the scheduled departure. Any refund or remaining ticket value is determined by the fare rules applicable to the purchased ticket.

Non-Refundable Tickets

Promotional and discounted fares may not qualify for a monetary refund after cancellation. Depending on the fare conditions, airport taxes or unused government charges may remain refundable.

Refundable Tickets

Flexible fare categories allow passengers to cancel their journey and request a refund. Administrative fees or cancellation penalties may apply in accordance with the fare rules.

Flight Disruptions

When MIAT Mongolian Airlines cancels a flight, significantly changes the schedule, or is unable to operate the booked service, eligible passengers may choose a refund, rebooking on another available flight, or another travel solution offered by the airline.

Ticket Changes

Date, time, and route changes may be available before departure. Fare differences and change fees apply when required under the ticket conditions.

Refund Policy

Eligible Refund Requests

Refund requests may be submitted through the original booking channel, authorised ticket offices, or the airline's customer service department. The original ticket and supporting documentation may be required during processing.

Refund Processing

Approved refunds are returned to the original payment method whenever possible. Processing time varies according to the payment provider, financial institution, and payment method used during ticket purchase.

Optional Services

Refunds for prepaid optional services, including advance seat selection or additional baggage, are subject to the individual conditions applicable to each service purchased.

No-Show Passengers

Passengers who fail to board without cancelling before departure may lose the unused value of their ticket if the fare conditions do not permit refunds following a no-show.

For more detailed assistance on cancellation and refund terms, please contact MIAT Mongolian Airlines directly at +976 11 33 3999.