Batik Air

Batik Air (formerly known as Malindo Air) is a hybrid-full service carrier based in Malaysia, headquartered in Petaling Jaya. It is a joint venture between National Aerospace and Defence Industries (NADI) (51%) of Malaysia and Lion Air of Indonesia (49%).

The name Malindo is derived from the names of respective countries: Malaysia and Indonesia. Malindo Air initially planned to start operation on 1 May 2013 from the KLIA2 terminal. However, Malindo Air brought forward the launch date to mid-March 2013 with domestic destinations.

With effect from 28 April 2022, Malindo Air officially rebranded as Batik Air.

For its jet routes, Batik Air provides a personal TV (in-flight entertainment system) in every seat, light snacks and free meal, seat pitches of 32" and 45" for economy class and business class respectively, and free baggage allowances of 15 kg & 40 kg (for domestic flights) while 20 kg or 30 kg & 40 kg (for international flights).

Batik Air Contact Information

Batik Air
Pusat Perdagangan Dana 1
47301 Petaling Jaya
Selangor, Malaysia

Tel: +603 7841 5388 (Customer Care Centre)

Email: customer_care@malindoair.com

Operating Hours: 8:00 am - 10:00 pm daily, (GMT+8)


Queries handled by Batik Air Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • Batik Air Holidays
  • Corporate Reward Program
  • Batik Air Mobile App
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Pre Purchase Baggage
  • Seats Enquiries and Selection
  • Lion Air CodeShare
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

Furthermore, Wi-Fi service are available from June 2013 onwards. The combination of the amenities, services and low cost fares puts Batik Air in the category of hybrid airline. The IFE is based on Panasonic eXLite with 9 inch touch screens in Economy class and 11.1 inch touch screens in Business Class, capable of gestures (swiping, scrolling). Full meals are served in Business class.

Before boarding to Batik Air, you may want to check the information for:





folder_open   Airlines in Malaysia