Batik Air Check-in Information

Passengers traveling with Batik Air can Check-in conveniently with the check-in options provided as below:

Batik Air Check-in Information

Online Web / Mobile App Check-in

You can do an early web check-in to save time on a computer or mobile device from 48 hours to 4 hours prior to flight departure time. Boarding passes can either be printed or downloaded to mobile devices for added convenience*.

* Mobile Boarding Pass is applicable for KLIA departures only. Passengers can now use this mobile boarding pass at KLIA on their mobile phones without printing the physical boarding pass.

At the airport, you may proceed directly to security check if you do not have any bags to check-in. However, if you have any checked baggage, you may proceed to Batik Air bag drop counter dedicated for web check-in passengers.

Self-Service Kiosk Check-in

The Common kiosk check-in is readily available at KLIA which now allows Batik Air passengers to do self check-in from 24 hours before your flight’s standard departure time up to 75 mins.

Airport Counters Check-in

Please present your travel documents at the Batik Air check-in counter at the Airport to check-in for your flight and obtain your boarding pass.

Kuala Lumpur International Airport

• Counter will be closed 1 hour (60 minutes) before standard time of departure (STD).

• Boarding gate will be closed 15 minutes before standard time of departure (STD).

• Boarding gate will be closed 20 minutes before standard time of departure (STD) for Turkish Airlines operated flights.

Subang Skypark Airport

• Check-in will commence 3 hours before departure and will be closed 30 minutes before standard time of departure (STD).

• Boarding gate will be closed 10 minutes before standard time of departure (STD).

KL Sentral Check-in (KLIA Express Train)

• If you're using the KLIA Ekspress train service, you can check in at Batik Air check-in counter located inside the KL Sentral station. You may also check in your bags.

• Availability: Minimum 2 hours before departure for international flights, 1.5 hours for domestic flights without checked baggage.

For further information on Check-in, please contact Batik Air Customer Care Centre at +603 - 7841 5388 (Operating Hours: 8:00 am - 10:00 pm daily, (GMT+8) or Email to customer_care@malindoair.com.