Qatar Airways Colombo Office

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Qatar Airways Company operating as Qatar Airways, is the state-owned flag carrier of Qatar. As of May 2025, the airline operates scheduled passenger and cargo services to more than 150 destinations worldwide, including Sri Lanka.

Contact Qatar Airways

Qatar Airways offers scheduled flights between Colombo and Doha.

Qatar Airways Colombo Contact Information

Colombo City Office

147, Dharmapala Mawatha
Colombo 07
Sri Lanka

Tel : +94 11 775 0000

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.


Colombo Airport Office

1st Floor, Departures, Passenger Terminal
Bandaranike International Airport
Canada Friendship Rd
Katunayake 11450
Sri Lanka

Tel : +94 11 5359044 / +94 11 775 0000

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.

Check-in Closing Time

Premium Class - 45 minutes before departure

Economy Class - 1 hour before departure


Colombo Cargo Office (GSA)

Aitken Spence Cargo (P) Ltd
3rd floor Landmark Building
385 Galle Road
Colombo 03
Sri Lanka

Tel : +94 11 530 1303
Fax: +94 11 530 1305

Office hours: 8:30 am to 5:00 pm (Monday - Saturday)

Closed on Sunday and Public Holidays.

Airport Name : Bandaranike International Airport


Qatar Airways Colombo City Office Location Map


Inquiries handled by Qatar Airways Colombo Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Qatar Airways Codeshare
  • Qatar Duty Free
  • Promotional Fares
  • Animals and Pets
  • Qatar Airways Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Qatar Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Trip Insurance
  • Privilege Club Programme
  • Qatar Airways Holidays
  • Qmiles Rewards

If you're unable to find the answer from a local agent, please contact 24 hours (daily) Qatar Airways Reservations Center in Doha as below:

Head Office (HQ) Tel Email
Qatar Airways Towers 1
Next to Al Manna Building
Airport Road
Doha, Qatar
+974 4023 0000 infodesk@qatarairways.com

Before your flight with Qatar Airways, you might want to review the following information:





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