Lotusmiles

Lotusmiles

Lotusmiles is the frequent flyer and loyalty program of Vietnam Airlines, designed to reward passengers with various benefits and exclusive privileges.

The program allows members to earn miles through flights with Vietnam Airlines and its partner airlines, as well as through a range of lifestyle activities like hotel stays, car rentals, and shopping. These earned miles can be redeemed for a variety of rewards, including free flights, upgrades, and other special services.

Membership Tiers

Lotusmiles has several membership tiers, each offering a different set of benefits:

Lotusmiles Member – Entry-level members can begin accumulating miles and enjoy basic benefits.

Lotusmiles Silver – Gained after a certain number of miles or flight segments, offering benefits such as priority check-in and additional baggage allowance.

Lotusmiles Gold – Higher-tier members who enjoy even more privileges, including access to business class lounges, priority boarding, and bonus miles.

Lotusmiles Platinum – The top-tier membership with the highest level of privileges, such as additional luggage, exclusive lounge access, and first-class services.

Earning and Redeeming Miles

Earning Miles: Members earn miles by flying with Vietnam Airlines and its partners, booking hotel stays, and using services from various program partners.

Redeeming Miles: Accumulated miles can be redeemed for free flights, upgrades to higher classes, and other special offers.

For more details or to manage your Lotusmiles membership, visit Vietnam Airlines official website or contact their customer service directly at 1900 1100 (24/7 Contact Center within Vietnam) / +84 24 3832 0320 (from outside Vietnam).