United Airlines Cancellation and Refund

United Airlines Cancellation and Refund

Everyone may need a cancellation and refund if they suddenly face an urgent matter that requires a delay. Here’s an overview of United Airlines’ Cancellation and Refund policies:

Cancellation Policy

24-Hour Flexible Booking Policy:

Tickets can be canceled for a full refund within 24 hours of booking, as long as the ticket was purchased at least seven days before departure.

Refundable Tickets

Fully refundable tickets can be canceled anytime before departure, and the refund will be issued to your original payment method.

Non-Refundable Tickets

Can be canceled, but you’ll receive a travel credit for future use after deducting a cancellation fee (if applicable).

Basic Economy Tickets

These are typically non-refundable and non-changeable, but exceptions may apply during certain promotions or special circumstances.

Award Tickets

MileagePlus members can cancel award tickets and have their miles re-deposited, though fees may apply based on the member's Premier status and the timing of cancellation.

Refund Policy

Eligibility for Refunds

Refunds are available for refundable tickets, flight disruptions, and some additional services (e.g., seat selection fees or baggage fees) if the service was not provided.

Submitting a Refund Request

Use the Refund Request Form on United Airlines’ official website.

Processing Time

Refunds are typically processed within 7 business days for credit card payments and up to 20 business days for cash or check payments.

Contact Information

For assistance, call United Airlines’ Refund Customer Service at 1-800-864-8331 (U.S.) or check their website for additional contact details.