Thai Vietjet Air Check-in Information

Passengers traveling with Thai Vietjet Air can Check-in conveniently with the check-in options provided as below:

Online / Mobile App Check-in

Online check-in is a convenient service that allows passengers to online check-in their flights with any devices that can connect to the Internet and access to VietJet Air website. With online check-in function, passengers are able to choose available seats on flight and other services by themselves. Online check-in is applicable only for passengers have a valid ticket with confirmed booking.

Passengers who self-check online by using Vietjet Air mobile application, can use the boarding pass from mobile device, no need to print out boarding pass.

Online check-in / mobile application check-in is available starting from 24 hours up to 1 hour before scheduled departure. Passengers please be present at the boarding gate 30 minutes before the departure time, the boarding gate will be closed 15 minutes before the departure time.

Notice

Currently, online check-in apply for domestic flights which depart from Tan Son Nhat, Noi Bai and Da Nang airports only.

Airport Counter Check-in

Passengers need to show e-ticket or booking code when check-in at the airport.

To ensure that flight be on time, passengers are required o be present at boarding gate at last 30 minutes before the departure time. The boarding gate will be closed 15 minutes before the departure time. VietJet Air do not have any responsibility for late reason.


For Check-in enquiry, please contact Thai Vietjet Air Call Center directly at +66 2 089 1909 or send an email to vz.support@vietjetair.com.




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