China Airlines Cancellation and Refund

China Airlines Cancellation and Refund

China Airlines offers cancellation and refund options depending on the type of ticket purchased, fare conditions, and the method of booking.

Below are the key details regarding cancellations and refunds.

Ticket Cancellation Policy

Refundable Tickets: Passengers can cancel their flights and request a refund, subject to applicable cancellation fees.

Non-Refundable Tickets: No refund is available, but some fares may allow changes with a fee.

Award Tickets: Cancellations may result in mileage deductions or penalties based on the Dynasty Flyer program rules.

Third-Party Bookings: If booked through a travel agency, passengers must contact the agency for cancellation and refund procedures.

Refund Process

Refund requests must be made through the China Airlines website, customer service, or the original booking source.

Processing time varies but generally takes 7–14 business days for credit card payments and longer for bank transfers.

Refunds will be issued to the original form of payment.

Fees and Charges

Cancellation fees depend on the fare class, route, and booking conditions.

Some promotional fares may be non-refundable.

Passengers are encouraged to check the specific fare rules on their ticket or contact China Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact China Airlines directly at +886 2 412 9000.