TAROM Cancellation and Refund

TAROM Cancellation and Refund

TAROM provides a cancellation and refund policy based on ticket fare conditions, route, and the time of cancellation.

Ticket Cancellation

Passengers can cancel their tickets through TAROM’s website, customer service, or at a ticketing office.

Refund eligibility depends on the fare type. Fully flexible tickets usually allow free cancellations, while discounted or promotional fares may be non-refundable.

If a flight is canceled by TAROM, passengers are entitled to a full refund or rebooking on an alternative flight.

Refund Process

Refund requests can be submitted online, via TAROM offices, or through the travel agency where the ticket was purchased.

Processing times may vary, but refunds are typically issued to the original payment method within a few weeks.

In case of involuntary refunds due to schedule changes, operational disruptions, or denied boarding, passengers are entitled to a full refund.

Important Notes

Some tickets may have cancellation fees, which are deducted from the refundable amount.

Partially used tickets may qualify for a prorated refund, depending on the fare conditions.

Non-refundable tickets may be eligible for travel vouchers or rebooking instead of a monetary refund.

Passengers are encouraged to check the specific fare rules on their ticket or contact TAROM for clarification.

For more detailed assistance on cancellation and refund terms, please contact TAROM directly at +40 21 9978 / +40 800 500 131 (TelVerde).