TAROM Lost & Found

TAROM Lost & Found

If you have lost an item during your journey with TAROM, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you realize you've lost an item at the airport or onboard shortly after disembarking, visit the airport's Lost & Found department or TAROM’s local office immediately. Provide details about the item, including a description, time, and place it was lost.

Contacting the Airline

If the item was lost onboard a TAROM flight, the airline’s staff can assist in retrieving it. Ensure you report the flight number, seat number, and a detailed description of the lost item to improve recovery chances.

Online Reporting

TAROM may provide an online form or customer service email for lost item claims. Check their official website for instructions on how to file a report.

Claiming Lost Items

Found items are typically stored at the airport’s Lost & Found office or TAROM’s designated office. You will need to provide proof of ownership (e.g., a receipt or detailed description) and valid identification when retrieving the item.

Contact Information

To inquire about lost belongings, contact TAROM’s customer service or the local office at the departure/arrival airport.

Important Notes

► Perishable or hazardous items may not be stored.

► Unclaimed items may be discarded or donated after a certain period, depending on airport and airline policies.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact TAROM directly at +40 21 9978 / +40 800 500 131 (TelVerde).