Philippine Airlines Lost & Found

Philippine Airlines Lost & Found

IIf you have lost an item during your journey with Philippine Airlines (PAL), follow these steps to report and recover it:

At the Airport

🔹 Immediate Reporting

If you realize you've lost an item at the airport or onboard shortly after disembarking, visit the airport’s Lost & Found department or Philippine Airlines' local office immediately.

🔹 Provide details about the item, including a description, time, and place it was lost.

Contacting the Airline

🔹 If the item was lost onboard the aircraft, PAL staff can assist in retrieving it.

🔹 Report your flight number, seat number, and a detailed description of the lost item to increase the chances of recovery.

Online Reporting

🔹 Philippine Airlines may provide an online form or email contact for reporting lost items.

🔹 Check their official website or customer service hotline for the latest instructions on filing a claim.

Claiming Lost Items

🔹 Found items are usually kept at the airport’s Lost & Found office or PAL’s designated office.

🔹 You will need to provide proof of ownership (e.g., a description or receipt) and valid identification to retrieve your item.

Important Notes

🔹 Perishable or hazardous items may not be stored.

🔹 Items unclaimed for a specific period may be discarded or donated, depending on airline and airport policies.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Philippine Airlines directly at +63 2 8855 8888 / 1 800 435 9725 (call in USA / Canada).