Copa Airlines Cancellation and Refund
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Copa Airlines allows passengers to cancel their flights and request refunds 
based on the fare type and applicable conditions.
Cancellation Policy
Passengers can cancel their booking through Copa Airlines’ website, customer 
service, or at a ticketing office.
If the ticket was booked directly with Copa Airlines, cancellation may be 
possible based on the fare rules.
For flights booked via a third-party travel agency, passengers must contact the 
agency for cancellations.
Involuntary cancellations due to flight disruptions, weather conditions, or 
airline-initiated changes may qualify for a refund or rebooking without 
penalties.
Refund Eligibility
Refund eligibility depends on the fare class:
✔️ Refundable tickets allow cancellations with a full or partial refund after 
applicable fees.
✔️ Non-refundable tickets may only qualify for future travel credits rather than 
a monetary refund.
✔️ Taxes and certain fees may be refundable, depending on local regulations.
If a passenger cancels within 24 hours of booking, and the departure is at least 
seven days away, they may receive a full refund (subject to U.S. regulations for 
applicable bookings).
How to Request a Refund
Passengers can request a refund through Copa Airlines’ website, customer 
service, or a ticketing office.
Refund processing times vary but typically take 7–20 business days, depending on 
the payment method.
Passengers are encouraged to check the specific fare rules on their ticket or 
contact Copa Airlines for clarification.
For more detailed assistance on cancellation and refund terms, please contact Copa Airlines directly at +507 217 COPA (2672).
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