KLM Check-in Information

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Passengers traveling with KLM can Check-in conveniently with the check-in options provided as below:

KLM Check-in Information

Check in Online - via KLM.com

Available from 30 hours before departure (24 hours before in case of flights to or from the United States).

• Tap the check-in button and follow the instructions
• Choose your seat, special meals, extra comfort or extra baggage
• Get your valid (electronic) boarding pass
• If needed, print your boarding pass at a self-service kiosk or check-in desk at the airport
• Sometimes a boarding pass is not available. In this case, you need to print your check-in confirmation and exchange it for a boarding pass at the airport.

Note: Checking in online is not always possible. In some cases, you will need to check in at the check-in desk at the airport:

• When your airport doesn’t offer online checking in or a self-service kiosk.
• When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
• When you booked a KLM ticket that starts with a train ride from Brussels South Railway station or Antwerp Central Station to Amsterdam Airport Schiphol

Check in online - with the KLM App

Available from 30 hours before departure (24 hours before in case of flights to or from the United States).

• Tap the check-in button and log in
• Choose your seat, special meals, extra comfort or extra baggage
• Get your valid (electronic) boarding pass
• Get notifications for delays, gate changes and flight information
• Check your Flying Blue status

Note: Online check-in is not always possible. In some cases, you will need to check in at the check-in desk at the airport:

• When your airport doesn’t offer online checking in or self-service kiosks.
• When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
• When you travel by train to Amsterdam Airport Schiphol from Brussels South Railway station or Antwerp Central Station.

Check in at the Airport - at the Self-service Kiosk

Available at Schiphol on the day of departure. At other airports, at least two hours before departure.

• The KLM self-service kiosk at the airport is very easy to use. But if you do need help, there's always a KLM attendant around.
• Just insert your passport, frequent-flyer card or booking code
• Choose your seat, special meals, extra comfort or extra baggage
• Pay for your (optional) upgrade with your credit card
• Let the kiosk print your boarding pass

Check in at the Airport - at the Check-in Desk

Available for European flights between 2 hours and 40 minutes before departure and Intercontinental flights between 3 hours and 60 minutes before departure.

Sometimes, checking in at the airport check-in desk is your only option. It can be a bit busy, so make sure you arrive on time. In the following cases you will need to check in at the service desk:

• When your airport doesn’t offer online checking in or a self-service kiosk.
• When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
• When you travel by train to Amsterdam Airport Schiphol from Brussels South Railway station or Antwerp Central Station.
• If you travel with pets, we advise you to arrive at the check-in desk 3 hours before departure, with all the necessary forms already filled in.

Check in at the Airport - with SkyPriority

Available for European flights between 2 hours and 40 minutes before departure and Intercontinental flights between 3 hours and 1 hour before departure.

If you qualify for the SkyPriority service, as shown on your boarding pass, this is the quickest way to check in at the airport.

• SkyPriority is for First and Business Class passengers, Flying Blue Gold and Platinum members and SkyTeam Elite Plus members.
• Just follow the red SkyPriority signs or use the SkyPriority Finder
• And enjoy the quick check-in at the dedicated SkyPriority counter

When to check in and drop-off your baggage

• If you aim for stress-free travel, make sure you arrive at the airport on time. Check out these tips to make sure your timing is impecable.
• Take a good look at the check-in and baggage drop-off deadlines in advance.
• Check the airport monitors for the latest check-in desk and baggage drop-off points.
• Hold on tight to the baggage tags you receive at the baggage drop-off, at least until you have picked up your baggage at your destination.
• Do you have your boarding pass and are you just carrying hand baggage? Just proceed to the security check straight away. You can skip the check-in and baggage drop-off desk.

Where can I print my boarding pass?

In case you need to print your (electronic) boarding pass, you have a couple of options:

• Print at the airport – at a self-service kiosk
• Print at the airport – at a check-in desk
• Print at home

Note: Some US airports do not accept home-printed boarding passes. In these cases, you will need to check in at the airport at a self-service kiosk or a check-in desk.

These policies may differ, however, so you should check with KLM for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact KLM directly at +31 20 47 47 747.