Air Montenegro Cancellation and Refund

Air Montenegro Cancellation and Refund

Air Montenegro permits ticket cancellations and refunds according to the fare conditions attached to each booking.

Eligibility for changes, cancellation fees, and refund amounts depends on the fare family purchased and whether the ticket has been used in whole or in part.

Cancellation Policy

Voluntary Cancellation

Passengers who decide not to travel may cancel eligible bookings before the scheduled departure. Cancellation requests may be submitted through the original booking channel, the airline's sales office, or customer support.

Fare Conditions

Each ticket is issued with specific fare rules. Promotional and discounted fares may carry restrictions on cancellations or refunds, while flexible fares provide greater freedom to modify or cancel travel plans.

Unused Tickets

Tickets that remain completely unused may qualify for a partial or full refund if permitted under the applicable fare conditions. Administrative fees or cancellation charges may apply.

Partially Used Tickets

Where one or more flight segments have already been flown, any remaining refundable value is calculated according to the ticket rules and the sectors already travelled.

Airline Schedule Changes

Passengers affected by significant schedule changes or flight cancellations initiated by Air Montenegro may choose from the options offered by the airline, including rebooking or an eligible refund where applicable.

Refund Policy

Eligible Refund Requests

Approved refunds are returned using the original method of payment whenever possible. The refundable amount depends on the fare purchased, unused flight coupons, taxes, and any applicable service charges.

Refund Processing

Refund requests are processed after verification of ticket eligibility. The time required for funds to appear depends on the payment provider, banking institution, or credit card issuer.

Optional Services

Refunds for optional services, including prepaid seats or additional baggage, are subject to the individual conditions applicable to each service purchased.

Passengers should retain booking confirmations and payment records until the refund process has been completed.

For more detailed assistance on cancellation and refund terms, please contact Air Montenegro directly at +382 20 690 375.