Viva Aerobus Unaccompanied Minors Policy

Viva Aerobus has specific guidelines for unaccompanied minors to ensure their safety during travel:

Age Requirements

• 5 to 11 Years Old: Mandatory use of the unaccompanied minor service.

• 12 to 17 Years Old: Optional service available.

Booking Process

Reservations for unaccompanied minors must be made through the airline's call center or at the airport, not online.

Check-in Procedure

Required Documents: Valid identification and a special form completed by the parent or guardian.

Arrival Time: Arrive at least 2 hours before departure for domestic flights and 3 hours for international flights.

Check-in: The child must check in at the airport counter.

In-flight Supervision

Cabin crew will supervise the unaccompanied minor throughout the flight to ensure their comfort and safety.

Arrival and Pick-up

Upon arrival, the unaccompanied minor will be escorted off the plane and handed over to the designated person, who must present valid identification.

Fees

A service fee applies for unaccompanied minors, which varies based on the route.

These policies may differ, however, so you should check with Viva Aerobus for a description of its rules and services and any additional charges that may apply.

For further information on Unaccompanied Minors Policy, please contact Viva Aerobus directly at +52 55 5998 8600.



undo...back