Air Macau Check-in Information

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Passengers traveling with Air Macau can Check-in conveniently with the check-in options provided as below:

Online Check-in

Passengers can check in online through Air Macau’s official website or mobile app starting from 2:00 PM on the day before their scheduled flight. Online check-in allows travelers to select their preferred seats and enter required travel details in advance. However, passengers must still visit the airport check-in counter to obtain their official boarding passes, check baggage, and complete necessary security procedures.

Self-Service Kiosks

At Macau International Airport, self-service kiosks are available starting six hours before departure and close 70 minutes prior to the flight. These kiosks are located in Departure Zones A, B, C, and D. Travelers requiring special services—such as pregnant women, passengers with reduced mobility, those with infants, or unaccompanied minors—should proceed directly to the Air Macau check-in counters in Zone C.

Airport Counter Check-in

Passengers who prefer traditional check-in should arrive at the airport at least two hours before departure. Generally, counters close 40 minutes before departure, but this can vary by airport. For instance, check-in closes 60 minutes before departure in Beijing, 50 minutes in Shanghai Pudong, and 45 minutes in Hangzhou and Chongqing.

Important Notes

Passengers using online check-in must still report to the airport counter at least 10 minutes before counter closing time. It is also essential to ensure that all travel documents are valid and ready for presentation.

These policies may differ, however, so you should check with Air Macau for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Air Macau Customer Service Hotline +853 8396 5555 / +86 400 136 8888.



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