Citilink Ticketing Offices

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As of April 2025, Citilink operates over 97 domestic and international routes, connecting more than 51 destinations across Indonesia and select international locations, including Malaysia, Singapore, and Timor-Leste.

Service Center
Service Center

As a low-cost airline, Citilink has a strong presence in Indonesia which served by highest number of domestic destinations.

Ticketing Offices (Domestic)

• Ambon
• Bali
• Balikpapan
• Banda Aceh
• Bandung
• Banjarmasin
• Banyuwangi
• Batam
• Bengkulu
• Gorontalo
• Jakarta

• Jambi
• Kupang
• Lombok
• Makassar
• Malang
• Manado
• Medan
• Padang
• Palangka Raya
• Palembang
• Pangkal Pinang

• Pekanbaru
• Pontianak
• Semarang
• Silangit
• Solo
• Surabaya
• Tanjung Pandan
• Yogyakarta

It has a particularly strong presence in the South East Asia which served by highest number of destinations in this region.

Ticketing Offices (International)

• Dili
• Jeddah
• Kuala Lumpur

• Kunming
• Melbourne
• Perth

• Pulau Pinang
• Singapore

If you're unable to find the answer from a local agent, please contact Citilink Call Center in Jakarta as stated below.

Head Office (HQ) Contact Email
Citilink
Menara Citicon, Lantai 16
Jl. S. Parman Kav. 72 Slipi
Jakarta Barat 11410
Indonesia		 0804 1 080808 (Call Center, 24x7)
+6231 99208709 (Call from Overseas)
 		 info@citilink.co.id




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