IndiGo Check-in Information

Passengers traveling with IndiGo can Check-in conveniently with the check-in options provided as below:

Check-in Information

Web Check-in

Web check-in feature helps the customers avoid waiting in long queues at the airport, by simply checking-in free online. Web check-in can be done anytime up to 1 hour prior to the scheduled departure.

Passengers whose traveling with IndiGo can used this check-in option if they are:

 • Passengers holding a valid and confirmed IndiGo booking Reference or PNR
 • A maximum of 9 passengers per PNR with a maximum of 4 segments for customers fulfilling the check-in window criteria

To avail IndiGo web check-in, you have to enter your booking reference no along with last name or email I'd. Carry the printout of your boarding pass and drop your check-in baggage at the drop counter.

Kiosk Check-in

Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat and print their boarding pass. IndiGo kiosks closes 1 hour 10 minutes prior to departure.

Passengers will not be able to print out their boarding pass from the kiosk in case they arrive late and the check-in counters for the flight are closed.

Mobile Check-in

Mobile Check-in is a convenient way to check-in using your mobile device. Passengers can select their preferred seat, email or print their e-Boarding pass. To Mobile Check-in, you can download the IndiGo App on Android and IOS. Passengers MUST register to avail of the Mobile Check-in facility.

Passengers are requested to carry a print out of their boarding card once they have completed their mobile Check-in. The boarding pass can also be obtained from one of the IndiGo counters at the airport. However, it is recommended to take the print in advance to skip the queue.

Airport Counters Check-in

Passengers can check-in at IndiGo counters located at airports. Passengers must keep in mind the following rules related to airport check-ins:

Domestic Flights

• Check-in counters closes 45 minutes prior to scheduled departure time.

• Boarding gates close 25 minutes prior to departure at all airports. Passengers must be present at the boarding gate no later than the time specified by IndiGo when they check in or any subsequent announcements made at the airport.

IndiGo recommends that Customers report for Check-in at least 2 hours prior to the departure of the scheduled flight. Passenger journey will be smoother if they allow themselves ample time to comply with the Check-in timelines. IndiGo reserves the right to cancel a Customer’s reservation if he/she does not comply with the check-in timelines.

International Flights

 • Check-in counters closes 75 minutes prior to scheduled departure.

• Boarding gates close 25 minutes to departure at all airports. Passengers must be present at the boarding gate no later than the time specified by IndiGo when they check in or any subsequent announcements made at the airport.

IndiGo recommends that Customers report for Check-in at least 4 hours prior to the departure of the scheduled flight. Passenger journey will be smoother if they allow themselves ample time to comply with the Check-in timelines.

IndiGo reserves the right to cancel a Customer’s reservation if he/she does not comply with the check-in timelines.


For further information on Check-in, please contact IndiGo Customer Support at 0124 497 38 38 / 0124 617 38 38 or contact your local air ticketing agent.