Cathay Pacific Cancellation and Refund

Cathay Pacific Cancellation and Refund

If you need to cancel a booking with Cathay Pacific, your eligibility for a refund depends on your fare type, booking method, and reason for cancellation.

How to Cancel a Cathay Pacific Booking

Online: Visit the Manage Booking section on the Cathay Pacific website.

Phone: Contact Cathay Pacific Customer Service.

Travel Agency: If booked through a travel agent, contact them directly for cancellation and refund requests.

Refund Eligibility

Refundable Tickets: Eligible for a full or partial refund (cancellation fees may apply).

Non-Refundable Tickets: Only airport taxes may be refunded.

Flex & Business Class Fares: Generally allow free or minimal cancellation fees.

Economy Saver & Promotional Fares: May have higher cancellation fees or be non-refundable.

No-Show Policy

If you do not cancel before departure, a no-show fee may apply, reducing the refund amount.

Refund Processing Time

Refunds are typically processed within 7-14 business days, depending on the payment method.

Special Circumstances

Flexible rebooking or refunds may be available in case of flight cancellations, medical emergencies, or travel restrictions.

For more detailed assistance on cancellation and refund terms, please contact Cathay Pacific directly at +800 2747 3333 (24x7 Global Toll-Free Number).