Ethiopian Airlines Cancellation and Refund

Ethiopian Airlines Cancellation and Refund

Ethiopian Airlines Cancellation and Refund Policy offers passengers flexibility when changing or canceling their flights, depending on the fare type and conditions of the ticket purchased.

Cancellation by Passenger

If you need to cancel your flight with Ethiopian Airlines, you can do so online via the airline's website or by contacting customer service. The refund eligibility depends on the fare type purchased.

Non-refundable tickets generally do not offer a refund, but you may be able to apply the value to a future flight or pay a fee to make changes.

Refund Process

For refundable tickets, Ethiopian Airlines processes refunds after the cancellation request is received. Refunds are issued to the original form of payment. If you booked through a travel agent, the refund will be processed through the same agency.

Refund Request Timing

The process may take several weeks, depending on the payment method and the complexity of the request. Passengers are advised to check the status of their refund through the airline's official channels.

Flight Cancellation by Ethiopian Airlines

If Ethiopian Airlines cancels your flight, you are entitled to a full refund or an option to rebook your flight. If the cancellation is due to a significant delay or operational reasons, compensation might be offered as per applicable regulations.

Fees and Charges

Cancellation fees may apply based on the fare rules. The amount varies depending on the class of service and ticket conditions.

Passengers are encouraged to check the specific fare rules on their ticket or contact Ethiopian Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact Ethiopian Airlines directly at 6787 (local) / +251 11 617 9900 (International) or email to customerrelations@ethiopianairlines.com.