Ethiopian Airlines Lost & Found

Ethiopian Airlines Lost & Found

Ethiopian Airlines Lost & Found provides assistance to passengers who lose personal items during their travel. Whether you've left an item onboard or misplaced something at the airport, Ethiopian Airlines has a structured process to help recover your belongings.

Reporting Lost Items

If you realize you’ve lost something while traveling with Ethiopian Airlines, immediately report it to the airline's Lost & Found service. This can be done at the airport or by contacting the airline’s customer service team.

For items lost during a flight, you can contact the airline’s in-flight crew or file a report at the airport's Lost & Found counter.

Lost & Found at Airports

Ethiopian Airlines operates Lost & Found counters at major airports served by the airline. Staff will assist in retrieving your lost items, and if they are found, you’ll be notified as soon as possible.

Lost Items During Flights

For items lost on a flight, you can fill out a claim form on the Ethiopian Airlines website. The airline will work with their ground staff to try and locate your item.

Tracking Lost Items

Ethiopian Airlines offers tracking services for lost items. Once reported, you can inquire about the status of your lost item through the airline’s customer service.

Items Not Recovered

If your items are not found, Ethiopian Airlines will provide you with information on how to proceed. Depending on the situation, compensation may be available for valuable items lost.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Ethiopian Airlines directly at 6787 (local) / +251 11 617 9900 (International) or email to customerrelations@ethiopianairlines.com.