Shenzhen Airlines (深圳航空) Unaccompanied Minors Policy

Young children traveling without a parent or legal guardian are considered to be Unaccompanied Minors. If you are allowing your child to fly alone as an unaccompanied minor, be sure to take every necessary precaution to ensure his or her safety.

Shenzhen Airlines (深圳航空) Unaccompanied Minors Policy

Here are the key details of Shenzhen Airlines (深圳航空)' unaccompanied minors policy:

Eligibility

Age: The service is available for children aged 5 to 12 years old.

Young Passengers: Children aged 12 to 18 can use the service upon request, though it is not mandatory.

Booking

Advance Notice: The unaccompanied minor service must be requested at least 24 hours before the scheduled departure time.

Documentation: Parents or guardians must complete the necessary forms and provide identification details of both the child and the person picking up the child at the destination.

Check-In

Arrival Time: Unaccompanied minors should arrive at the airport well in advance, typically 2 to 3 hours before the flight departure.

Assistance: Shenzhen Airlines (深圳航空) staff will assist with check-in procedures and guide the child through security checks. Parents or guardians are required to stay at the airport until the flight has departed.

In-Flight

Special Attention: Cabin crew will give special attention to unaccompanied minors, ensuring they are comfortable and safe throughout the flight. The crew will check on the child regularly and provide assistance as needed.

Arrival

Escort: Upon arrival, the child will be escorted off the plane by Shenzhen Airlines (深圳航空) staff and handed over to the designated person with proper identification.

Identification: The receiving guardian must present valid identification and a copy of the form completed during the booking process.

Additional Information

Charges: Additional fees may apply for the unaccompanied minor service.

Restrictions: The service may not be available on all flights or in all destinations. It is important to confirm availability during booking.

Connecting Flights: Special arrangements may be required for flights with layovers or connections. Ensure to check specific requirements and availability.

These policies may differ, however, so you should check with Shenzhen Airlines (深圳航空) for a description of its rules and services and any additional charges that may apply.

For further information on Unaccompanied Minors Policy, please contact Shenzhen Airlines Reservation Hotline at 24-hour Service Hotline at +86 755 95361.