China Southern Airlines Lost & Found

China Southern Airlines Lost & Found

If you have lost an item while traveling with China Southern Airlines, you can contact their Lost & Found service to retrieve it.

Reporting a Lost Item

At the Airport – If you lost an item at the airport, contact the Lost & Found office at that specific airport.

Onboard the Aircraft – If you left an item on the plane, report it to China Southern’s Lost & Found service at your arrival airport.

Baggage Issues – For lost or delayed checked baggage, visit the Baggage Service Counter at the airport or contact China Southern’s baggage service hotline.

How to Contact Lost & Found

China Domestic Flights – Call the Lost & Found office at the specific airport.

International Flights – Contact China Southern’s customer service hotline or the Lost & Found office at the destination airport.

Online Inquiry – Some airports allow online lost item reports via their website.

Required Information

When reporting a lost item, provide:

• Flight number and travel date

• Description of the lost item (color, brand, unique features)

• Seat number or location last seen

• Contact information

• Follow-up & Retrieval

Once your item is found, you will be notified and given instructions for collection or shipping. Fees may apply for delivery services.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact China Southern Airlines Reservation Hotline at +86-4008695539-2-4-1 (Domestic ticket service) / +86-4008695539-2-4-2 (International ticket service).